為了更好的服務于客戶,建立穩固愉快的合作關系,公司下設售后服務部,建立客戶檔案并制定一對一項目跟蹤服務,全程多方位對客戶工程中涉及的產品問題和技術問題進行跟進解決。
In order to better serve customers and establish a stable and pleasant cooperative relationship, the company has a after-sales service department, which establishes customer files and develops one-to-one project tracking service to follow up and solve product and technical problems involved in customer engineering in all aspects.
A 產品咨詢服務
我們提供一對一產品規劃、設計、施工服務,根據您的項目環境需要,提供專業的解決方案。
Product consulting services: we provide one-to-one product planning, design and construction services, and provide professional solutions according to your project environmental needs.
B 物流配送服務
公司架設專業的倉儲空間,配置有一流的物流團隊并與多家物流公司保持良好的合作關系。具備跨省以及區域性大宗配貨能力。
Logistics and distribution services: the company sets up a professional storage space, equipped with a first-class logistics team and maintains good cooperation with a number of logistics companies. With trans provincial and regional bulk distribution capacity.
C 遠程支持服務
我們提供專業的項目落地產品方案并可遠程協調客戶項目溝通過程中出現的各種產品和技術性問題。
Remote support service: we provide professional project landing product solutions and can remotely coordinate various product and technical problems in the process of customer project communication.
D 應急處理服務
公司應急處理小組將針對客戶產品使用和項目施工過程中的問題進行應急方案制定并協同客戶解決必要的緊急事務。
Emergency handling service: the company's emergency handling team will formulate emergency plans for the problems in the use of customer products and project construction process and coordinate with customers to solve necessary emergency affairs.
E 客戶回訪服務
公司將定期對客戶或項目終端進行回訪,及時解決客戶遇到的問題,為客戶保駕護航。
Customer return visit service: the company will visit customers or project terminals regularly, solve problems encountered by customers in a timely manner, and escort customers.
F 現場指導服務
對于必要的產品和項目需要,公司將派遣專業的技術人員對客戶及項目方進行現場指導和技術培訓。
On site guidance service: for necessary products and project needs, the company will send professional technical personnel to conduct on-site guidance and technical training for customers and project parties.
400-080-8689
18754588092
地址:山東省 煙臺市 自貿區